Emantra services a diverse range of customers, large and small, across a broad industry and government scope.
We have developed a set of repeatable services and methodologies in our area of specialisation which our customers will attest have added great value to their business through, on the bottom line, improving productivity and reducing cost and risk.
Emantra has very little customer churn. "If it works, don't fix it". Once customers have realised the value Emantra's fully-managed model, there can be enormous opportunities to standardise other applications and systems across a broad Hosted Microsoft platform. For example, Exchange often morphs into Unified Communications by the addition of Hosted Lync Server and telephony integration. SharePoint becomes a central collaboration portal with automated workflow connection to Outlook, CRM, Excel, Word, to and from your website and other applications. CRM and Lync integrate to provide the basis for a strong call-centre capability. Etc.
The common thread is Emantra's Hosted Microsoft services.
We think of the old "Ansett Airlines" example where that airline, at one time, had SIX different aircraft brands it was operating, maintaining, training and inventorying. Meanwhile Qantas had one - Boeing. This led to huge differences in operating margins between these two competitors and was ultimately a contributing factor in Ansett's failure. (Read ANSETT: The Collapse by Geoff Easdown and Peter Wilms for some sober lessons on this.)
