Services Overview

Emantra is a prominent national Microsoft Private Cloud Service provider. We host enterprise-grade Microsoft Software-as-a-Service, Infrastructure-as-a-Service and Platform-as-a-Service solutions to the Australian Corporate and Government community.  Here's an overview of what that means.  Specific services are linked from the panel on the left, typical feature included with Emantra's Hosted Services at no additional charge are shown on the right.

 

Software-as-a-Service is the core of Emantra's business and embraces technologies such as Hosted Exchange, SharePoint, Lync, Dynamics CRM and ERP. Identity management, rights management, remote back-up services are also available. Fully-managed deployments from 50 to 5,000 seats are catered for.

 

Infrastructure-as-a-Service solutions include Emantra's on-demand Hyper-V virtualisation service, colocation capabilities for non-managed, lightly-managed or fully-managed customer-owned infrastructure, and desktop virtualisation services are available. These are suitable for established IT-savvy customers who want to allay capital cost and outsource selected technical responsibilities and risks.

 

Platform-as-a-Service solutions include shared or private managed servers or server farms running SQL, Windows Server and other Microsoft technologies. These services are ideal if you have a Windows-centric application or website you want to deploy and manage while having Emantra manage the platform only.

 

 

Service inclusions:

 

  • Server ownership
  • Secure housing
  • 24 * 7 * 365 operations
  • Maintenance
  • Patching
  • Border protection
  • Monitoring
  • All Microsoft licences
  • Software assurance
  • Business hours full support
  • After hours SLA support
  • Full software feature set
  • Server-side access
  • Web-based Control Panel
  • Nightly remote back-up
  • Customised reporting
  • Financially backed SLA