Dynamics CRM 2011 is Microsoft's mainstream Customer Relationship Management system. It gives you the capability to easily create and maintain a clear view of customers from first contact through purchase to post-sales account management, service and support. Many tools are available both with the product and as accredited third party add-ons, which will help enhance your company's sales, marketing, and customer service processes.
Emantra's Hosted Microsoft Dynamics CRM 2011 is available as a stand-alone hosted service or integrated with Emantra Hosted Exchange. The integrated bundle turns Outlook into the one place where you can manage both customer data and communications. Microsoft Outlook messaging and collaboration client is already the world's leading tool for customer communications. Microsoft Dynamics CRM extends the reach of Microsoft Outlook by turning it into a tool to manage customer information. It puts lead information, marketing pitches, and sales call information into one central location for your sales and marketing staff.