Hosted Lync

Microsoft Lync 2010 is a real-time communications solution which will allows your users to find and communicate with the right person, right now, from the applications they use most.  It contains its own capability for voice and video, PC to (multiple) PCs anywhere in the world.  Optionally it can be integrated with your traditional or VOIP telephony system to form the basis of a unified communications system.

Some of its popular capabilities are:

Enterprise instant messaging enables real time text or audio visual chat with the security, manageability, and reliability required for enterprise communications. Lync has the capability to log and archive all instant message traffic passing through the server and to create Call Detail Records for conferences and voice. These features provide a measure of compliance, increasingly a legal or prudent requirement for many organisations.

Presence enables real-time status of employees (based on calendar information, login/activity status, and user preference) to be displayed across the organization and/or selected colleagues to enable users to contact the right person the first time using the best communications method.

Web Conferencing provides a virtual meeting experience that integrates data, content, applications, video, voice, media, and text to enable real-time communication and collaboration whenever you need it. Your conferences can be scheduled and automated through Outlook, and you can authorise users from outside of your organisation Your Hosted Lync web conference experience can be enhanced in the board room by the addition of a specialist third-party web conference camera and full-duplex video/audio device, such as those supplied by Polycom.

http://office.microsoft.com/en-au/lync/