our competitive EDGE

Emantra services typically are “turnkey” with a quoted cost that is all-inclusive. We take responsibility for all aspects of service delivery and functionality.

Most services are billed every month with any proposed charges pre-quoted. Monthly fees are either fixed or may scale with consumption, as contracted. There will typically be an annual CPI increment. A modest up-front fee may be quoted to absorb our discovery or bid preparation cost.

Emantra’s managed services represent exceptional value for money. Here are some of the main points of value we offer:

• Reduced total cost of ownership (TCO): Outsourcing managed services can often be more cost-effective than hiring and training in-house staff to perform the same tasks. This is particularly true for specialised or niche services that require specific expertise.
• Improved quality of service: Emantra’s services are based on established working principles such as the ITIL ITSM Framework ISO 9000 QMS principles. We apply world best practices and expertise in what we do and how we do it.
• Improved consistency of service: Emantra’s services are templated on sound design principles and OEM guidelines. Our services are transportable to in-house or cross-supplier if you need to.
• Improved information and decision-making: More comprehensive and practical measurements and metrics will enable better decision-making and a sharper edge to your business.
• Access to expertise: We provide our customers with specialised and expensive “on-tap” knowledge that may not be available in-house. This is particularly valuable in cybersecurity, cloud computing, or network infrastructure.
• Access to the most modern tools: Emantra uses sophisticated software tools, the best in the market, to underpin our managed services.
• A straightforward implementation of new or changed services: Emantra’s services are easy to access, purchase and quick to provision. We do all the installation, customisation and configuration work and will train in-house staff where relevant.
• Improved IT governance: We know the Australian jurisdictional requirements, including privacy principles, data breach notification and minimum cyber-maturity or capability standards.
• Scalability: Our services are independent of your capital expenditure or budget. We can scale critical parameters such as compute power, storage and connectivity more easily as your needs change over time. 
• Focus on core business functions: Emantra’s managed services will free up resources and allow organisations to focus on their core business functions rather than spending time and energy on non-core tasks.